InteractiveSupport.AI


Typically, a local government website provides a limited amount of information, along with a few frequently asked questions. But the website very seldomly provides a fully searchable knowledge base of questions and answers that make the website more helpful.

Not only are we providing you with a knowledge base, we are encasing the knowledge base with a very powerful, yet very easy to use, search capability. When users search for their desired keywords, they can limit the search results to the questions and answers that have any of the words in them, or further limit the results to only include all the keywords in the questions and answers, thus making the search results much more helpful and targeted.

Further, as the local government official, you can add, modify or delete your own questions and answers whenever you like, and as often as you like. Finally, you can turn on or off the ability for your residents to ask their own questions if they don't find the information they are looking for. You can add or not add these questions an answers to the public knowledge base.

Finally, not is this very powerful tool free for you to use and manage, we have already set it up for you and it is ready to go once you join CitySpokes.